Privacy Policy

Effective Date: July 30, 2026

Privacy Policy for VaVel Mental Wellness

At VaVel Mental Wellness, your privacy is important to us. We are committed to protecting the confidentiality of your personal and health information while providing compassionate, high-quality psychiatric care. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect the following information when you visit our website, contact us, or become a patient:

Personal Information

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Mailing address (when applicable)

Health Information

If you become a patient, we may collect health information necessary to provide psychiatric evaluation and treatment, including:

  • Medical history

  • Mental health history

  • Medications

  • Treatment plans

  • Clinical documentation

This information may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

How We Use Your Information

We use your information to:

  • Schedule appointments

  • Respond to inquiries

  • Provide psychiatric care

  • Coordinate treatment

  • Process payments

  • Send appointment reminders

  • Communicate securely with you

  • Improve our website and services

  • Comply with legal and regulatory requirements

HIPAA Compliance

VaVel Mental Wellness is committed to maintaining the privacy and security of your Protected Health Information (PHI) in accordance with applicable federal and state laws, including HIPAA.

Your medical records are maintained separately from this website and are protected through secure healthcare systems.

Please refer to our Notice of Privacy Practices for additional information regarding your rights under HIPAA.

Secure Patient Communications

For patient communication, VaVel Mental Wellness uses secure, HIPAA-compliant platforms whenever possible.

Secure messaging, appointment reminders, and other patient communications may be provided through our patient communication platform. Telehealth services and patient records are managed through secure electronic health record systems designed for healthcare use.

Please avoid sending confidential medical information through regular email or social media.

Website Forms

If you complete a contact form on our website, we collect the information you voluntarily provide to respond to your inquiry.

Submitting a contact form does not establish a provider-patient relationship.

Please do not include sensitive medical information in website contact forms.

Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Understand visitor traffic

  • Enhance user experience

  • Monitor website performance

You may disable cookies through your browser settings, although some website features may not function properly.

Third-Party Services

We work with trusted third-party service providers that help operate our practice. These may include services for:

  • Website hosting

  • Appointment scheduling

  • Electronic health records

  • Secure messaging

  • Telehealth visits

  • Payment processing

These providers maintain their own privacy and security practices.

Payment Information

VaVel Mental Wellness is currently a cash-pay practice.

Payment information is processed through secure third-party payment processors. We do not store complete credit or debit card information on our website.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no method of electronic transmission or storage can be guaranteed to be completely secure, we take commercially reasonable measures to safeguard your information.

Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your records

  • Request corrections to inaccurate information

  • Receive copies of your health records

  • Request restrictions on certain disclosures

  • Request confidential communications

  • File a complaint regarding your privacy rights

Some requests may be subject to legal limitations.

Children's Privacy

Our services are intended for adults and individuals we agree to treat. Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children through this website.

External Links

Our website may contain links to third-party websites. VaVel Mental Wellness is not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practice, technology, or applicable laws.

The updated version will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or your privacy rights, please contact us:

VaVel Mental Wellness

Website: www.vavelmentalwellness.com

Email: info@vavelmentalwellness.com

Phone:470-835-0597

Medical Emergencies

This website and electronic communications are not intended for medical emergencies.

If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency department immediately. If you are experiencing suicidal thoughts or emotional distress, call or text 988 to reach the Suicide & Crisis Lifeline.